Last updated: January 2025. This policy applies to all players registered on the mc game platform in the Philippines.
This Privacy Policy explains what personal information mc game collects when you use our platform, how we use and protect that information, and what rights you have over your own data. We are committed to keeping your details safe and being transparent about every step of the process. If you have questions after reading this page, visit our FAQ or reach out to our support team directly.
A plain-language breakdown of our data practices for Filipino players.
When you register on mc game, we collect the personal details you provide — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect technical data automatically when you use the platform, such as your device type, operating system, IP address, and session activity logs. This technical data helps us keep the platform secure and running smoothly for all players in the Philippines. We may also collect identity verification documents when required by our licensing obligations or when processing large transactions. All data collection is limited to what is genuinely necessary for the services we provide.
Your personal data is used to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the gaming and sports betting services you signed up for. We also use your information to send you important account notifications, respond to support requests, and comply with our legal and regulatory obligations under Philippine law. Where you have opted in, we may send you promotional communications about new games, features, or offers — you can withdraw this consent at any time through your account settings. We do not use your data for any purpose beyond what is described in this policy.
mc game does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your data to regulatory authorities or law enforcement agencies when required to do so by Philippine law. Any such disclosure will be limited to the minimum information required and will always be documented internally. We will notify you of any disclosure where we are legally permitted to do so.
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can improve the experience. Essential cookies are required for the platform to function and cannot be disabled. Optional analytics cookies help us identify which features are most useful to Filipino players — you can manage these through your browser settings at any time. We do not use third-party advertising cookies or share browsing data with ad networks. Continuing to use the mc game platform after being informed of our cookie use constitutes your acceptance of essential cookies.
We apply industry-standard security measures to protect your personal information, including encrypted data transmission, secure server infrastructure, and strict internal access controls that limit who can view your account details. Our systems are monitored continuously for unusual activity, and we conduct regular security reviews to stay ahead of emerging threats. Passwords are stored using one-way hashing and are never visible to our staff. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and remediate the incident. Your security is a top priority at every level of our platform operations.
As a player on the mc game platform, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your account and associated data subject to our legal retention obligations. You may also withdraw consent for optional data uses — such as marketing communications — at any time without affecting your ability to use the core platform. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe in accordance with applicable Philippine data privacy regulations. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay.
We retain your personal data for as long as your account remains active and for a period thereafter as required by our licensing conditions and Philippine legal obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory audit requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you close your account and wish to know the specific retention period that applies to your data, contact our support team for clarification. We do not retain data beyond what is legally or operationally necessary.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify you directly via your registered email address. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.
Quick answers to help you understand your data rights on the platform.
No — your personal information is never shared with other players on the platform. Your account details, transaction history, and identity documents are strictly confidential and are only accessible to authorised mc game staff who need them to deliver or support our services. We treat every player's data with the same level of care and discretion that we would want applied to our own. If you ever suspect that your account information has been accessed without your permission, contact our support team immediately so we can investigate and take action.
Yes, you have the right to request a copy of the personal data we hold about you at any time. To make a data access request, contact our support team with your registered email address and a brief description of what information you would like to receive. We will verify your identity before releasing any data to ensure your information is not disclosed to an unauthorised party. We aim to respond to all data access requests within a reasonable timeframe in line with Philippine data privacy regulations. There is no charge for making a standard data access request.
You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team directly. Once you have opted out, we will stop sending promotional emails, though you will still receive essential account notifications such as deposit confirmations, security alerts, and policy updates. Opting out of marketing does not affect your ability to use any part of the platform. If you continue to receive marketing emails after opting out, please contact us so we can investigate and resolve the issue promptly.
When you close your account, we will retain your personal data for the minimum period required by our licensing conditions and Philippine legal obligations — typically five years for transaction and identity records. After that retention period expires, your data is securely deleted or anonymised. During the retention period, your data is not used for any active marketing or operational purpose; it is held solely to meet our regulatory and audit obligations. If you have questions about what specific data is retained after account closure, contact our support team for a detailed explanation.
Your data is safe with us. Join thousands of Filipino players who trust mc game for sports betting, casino-style games, and fish shooting titles — all with fast PHP deposits and round-the-clock support.